This episode is for you if you're interested in the finance and operations side of the agency business. Mark Probert is an expert in helping agencies scale fast. In this episode, he shares with me some of the most useful financial benchmarks that high growth agencies use, such as what a healthy financial position looks like in terms of liquidity, typical revenue, target per staff member, average billable rates, and lots more. He also shares why agencies are hiring ahead of the business need currently, and also shares his thoughts on the most conducive agency business model for growth. I learned loads in this episode, and I really hope you do too. If you're an account manager with two to three years experience working in an agency, and you really want to - fast track your career - be recognised for adding more value to your existing accounts, and growing the existing business then the next Account Accelerator Programme starts on 2nd September 2021. This is a 12 week programme, where I help you create a client centric plan to add value to your existing accounts and increase the revenue from those existing accounts in 90 days. Places are limited on this course and I'm taking enquiries now. So if this sounds like you then drop me a line. It's jenny@accountmanagementskills.com or find me on LinkedIn at Jenny Plant.